Terms & Conditions
At Wax Clear Services (“I”, “me”, “we”, “us”, “our”), we provide professional ear wax removal and ear care services to clients (the “Client”).
Please read these Terms and Conditions (“Terms”) carefully before using the www.waxclearservices.co.uk website (the “Website”) or booking an appointment (the “Service”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
These Terms apply to all clients, visitors and users of the Website and Service.
By booking an appointment, attending a session, or using the Website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you should not use the Website or proceed with a booking.
Wax Clear Services reserves the right to update, amend or replace these Terms at any time by posting changes on this Website.
Continued use of the Website or Service following any updates indicates your acceptance of the revised Terms.
1. About Us
Wax Clear provides professional ear wax removal and ear care services.
Services are carried out by trained and insured providers using industry-recognised techniques and equipment.
📩 Contact: info@waxclearservices.co.uk
📍 Based in Kelvedon, Essex
2. Appointments & Bookings
Appointments must be booked in advance via our online system, email, or phone.
You must provide accurate information at the time of booking.
We reserve the right to decline or cancel any appointment where necessary.
Medical Suitability
By booking, you confirm:
You are fit for treatment
You will disclose any relevant medical information (e.g., perforated eardrum, recent infection, surgery)
You understand Wax Clear may refuse treatment if it is unsafe or inappropriate to proceed
3. Payment & Fees
Service fees are displayed on our website and/or booking platform.
Payment is required at the time of booking or on the day of treatment.
Late payment may result in cancellation or rescheduling.
Pricing may be subject to change at any time.
4. Cancellations & Missed Appointments
We understand plans change.
Please give at least 24 hours’ notice if you need to cancel or reschedule.
Cancellations within 24 hours may incur a fee or loss of deposit (if applicable)
Failure to attend without notice may be charged at full appointment price
Persistent no-shows may result in refusal of future bookings.
5. Treatment & Client Responsibility
By attending an appointment, you agree that:
You understand ear wax removal may carry minor risks such as temporary soreness, dizziness, mild discomfort, or minor bleeding
You will follow the aftercare advice provided
You accept responsibility for providing truthful information relating to your health
Wax Clear takes all reasonable steps to provide safe treatment, but cannot guarantee specific outcomes.
6. Liability
While we take every care to ensure client safety:
Wax Clear is not responsible for any adverse effects caused by withheld medical information
We are not liable for losses, damages, or injuries beyond what is permitted by UK law
You accept treatment at your own risk, after understanding risks have been explained
Nothing in this agreement limits statutory rights under UK law.
7. Data & Privacy
We handle your personal information in accordance with our Privacy Policy.
By booking, you consent to:
Details being stored securely for clinical and record-keeping purposes
Contact relating to your appointment (reminders, follow-up, clinic updates)
We never sell or trade personal data to third parties.
8. Website Use
By using our website, you agree not to:
Copy, republish, misuse or reverse-engineer website content
Interfere with site security or functionality
We reserve the right to modify website content at any time.
9. Changes to Terms
Wax Clear may update these Terms & Conditions without prior notice.
The latest version will always appear on our website.
Continued use of our website or services constitutes acceptance of updated terms.
10. Contact
If you have any questions about these Terms & Conditions, please contact:
📩 info@waxclearservices.co.uk